The following are all listed in our consent forms that must be signed in order to be a patient at our practice:
While we understand that life happens we also always have a waitlist of patients waiting for appointments. Therefore we do have missed appointment/no-show fees and policies. If you no-show twice in a six month period we discharge you from our practice with a thirty day supply of medication. If you no-show and have a commercial insurance plan or are private pay we do charge a 75.00$ fee.
If you no show there is not a guarantee that we will fill your medication. You need to call and reschedule and discuss the plan going forward with us.
If you miss your scheduled intake with our practice we do not reschedule under any circumstances.
Our providers make every effort to reach patients for appointments. We send six reminders- three via e-mail and three via text message. We also send the link for the appointment for all virtual visits. We call and/or email patients if they do not show for their scheduled appointment within the first five minutes of the appointment. We make treatment our priority and we ask our patients to do the same.
We offer payment plans with weekly, bi-weekly, or monthly payment options.
We will not proceed with a scheduled appointment if a patient is carrying a balance of over 100.00$ and has not made a payment toward it or does not have a payment plan in place.